Refund Policy
No Refund Policy
At IndieCaptions, we maintain a no-refund policy on our services. This policy is in place because our credits are activated immediately upon purchase and our AI processing begins instantly when you upload your content.
Our Commitment to Quality
We are confident in the quality of our service and ensure you get the best value for your investment through:
- State-of-the-art AI technology for accurate transcription
- Support for multiple languages and phonetic translations
- Real-time processing and instant delivery
- Professional-grade caption formatting
- Dedicated customer support for any technical issues
Before Purchase
We encourage users to:
- Review our service features thoroughly
- Check our supported languages and formats
- Contact our support team with any pre-purchase questions
- Start with our basic plan to test our service quality
Technical Support
While we don't offer refunds, our dedicated support team is always available to help resolve any technical issues you may encounter while using our service. Contact us at indiecaptions@gmail.com for assistance.